Mes Etoiles Kinderkleding

Return & Exchanges

Mes Étoiles will do its utmost to deliver a perfect product to you. Nevertheless, should you not be satisfied with (part of) your order, you can subject the following, return these items within 7 business days from  receipt of the order without specification of reason and annul the order without any liability, with the exception of the charges of return shipment. The goods to be returned have to be in the original condition as received, so not worn, with tags attached and with original packaging. Funds which would have been paid by you will be refunded by Mes Étoiles within 30 days. In order to avoid disappointment afterwards and return shipments, we will be pleased to measure the clothes for you. Exchange is permitted within 7 business days from receipt of your order and after prior e-mail contact. Please bear in mind that the shipping charges of return shipments are for your own account. The goods to be exchanged have to be in the original condition and not worn, with tags attached and with original packaging. Subject to stock availability, goods can be exchanged with another size. If no longer available in stock, another article of clothing can be selected after prior consultation. 

ATTENTION: (a) Postage is due for every return-shipment. Unstamped or understamped return-shipments will not be accepted; (b) These conditions also apply in case of "Not Good Money Refund" ("Niet Goed Geld Terug");

Cancellation
Cancellation of an order is permitted free of charge within 24 hours after placing the order, unless the shipment has already been despatched. To this end, we kindly request you to send a request per e-mail to info@mesetoiles.nl. The cancellation will be confirmed to you by e-mail. In the case you have already paid your order, Mes Étoiles will refund the amount promptly but in any case within 14 days.